Contact Us
Last updated: October 29, 2026
Jiaxing Jiuli Trading Co., Ltd.
Operator of averunoa.com
Contact the averunoa team for help choosing a small charm, locating an order, correcting delivery information or arranging a return. The contact details below are for the business operating this store.
Email or call
Email: service@averunoa.com
Telephone: +86 573 8222 8502
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM, China Standard Time (UTC+8), excluding public holidays in China
Messages received outside support hours will be reviewed during our next working period. Response times can vary during public holidays and periods of high inquiry volume.
Help us locate your order
- Include your order number and the email address used at checkout.
- Identify the item or include its product-page link.
- Briefly explain what you need help with.
- For damage, faults or an incorrect item, attach relevant photographs where available.
Do not send account passwords, complete payment-card numbers or card security codes. We will not ask for those details by email.
Business address
Jiaxing Jiuli Trading Co., Ltd.
Room 603-2, Building 3, Shangyuan Mingjun, Jiabei Subdistrict, Jiaxing Economic and Technological Development Zone, Zhejiang Province, China
Sending back a product
The return warehouse is in China and may be different from the business address above. Please contact us before shipping a return so we can provide the correct warehouse address and shipping instructions. Read our Return Policy for the return period, eligibility and refund process.
Useful information
For delivery charges and timing, see our Shipping Policy. For personal-information questions, see our Privacy Policy or email us with “Privacy request” in the subject line. Questions about an order are also covered by our Terms of Purchase.